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Dear Customer,
Thank you for taking the time to fill in the following questionnaire. Sharing your experience with FAST Rent A Car will help us improve our sevices and meet your requirements even better.
 
1. How did you learn about our website ?
Newspaper Directories Classifieds SMS
Magazines Search Engines Referred by a friend Email
Others (Please specify)
 
If from a search engine or website, please choose below.
Google MSN Araboo    
Yahoo Matktoob        
Others (Please specify)
 
2. How would you rate the car provided by us ?
Excellent Good Satisfactory Poor
> Performance On The Road
> Cleanliness Of Interior
> Cleanliness Of Outdoor
 
3. How would you rate the service of our customer service agents ?
Excellent Good Satisfactory Poor
> Professionalism
> Friendliness
> Speed Of Service
 
4. Which FAST staff member would you like to praise for excellent service ?
 
 
5. How did you find your overall experience with FAST Rent A Car ?
Excellent Good Satisfactory Poor
 
 
6. What do you think of our website ?
Excellent Good Satisfactory Poor
> Ease Of Navigation
> Visual Appeal
> Amount Of Content
> Usefulness Of Content
> Your Online Booking Experience
 
7. How would you rate Fast Rent A Car compared to other car rental companies ?
 
8. Please suggest areas of improvement :
 
9. Why did you choose Fast Rent A Car?
Others:
 
10. In your opinion, do we cover all your car rental needs?
If not please specify why :
 
11. How likely are you to recommend Fast Rent A Car to a friend or relative? (Rate from 0 to 5 with 5 being the most likely)
1) 2) 3) 4) 5)
 
12. How likely are you to use Fast Rent A Car’s service again? (Rate from 0 to 5 with 5 being the most likely)
1) 2) 3) 4) 5)
 
13. Your contact information  
Full Name: *
Gender:
Company:
P.O. BOX:
Tel:
E-mail: *
 
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